iMedX, a Rapid Care Group company

HIM/RCM Product Specialist

Remote - Full Time

The Health Information Management (HIM) & RCM Product Specialist will serve as a strategic advisor to the iMedX Products and Technology team. This role ensures that innovative, AI-driven Health Information Management solutions—including auto-coding, grouping, and AI-guided coding assignment functionalities—are designed and delivered to meet both internal and client needs.

As the HIM Subject Matter Expert (SME), the specialist will guide product strategy, partner with design and engineering teams, support commercialization efforts, and ensure that solutions meet the highest standards of usability and compliance. This role will play a vital part in positioning iMedX’s HIM products for success across Australia and global markets.  This is a remote (work-from home) position.

Key Responsibilities

1. Strategic Advisory

  • Act as the primary HIM expert for the Products and Technology team.

  • Provide strategic input on the design and development of AI-driven HIM solutions.

  • Ensure product concepts align with real-world HIM workflows and standards.

2. Product Development & Enhancement

  • Serve as SME to assist in the design and continuous improvement of HIS and RCM products.

  • Collaborate across teams to ensure workflow alignment.

  • Respond to product team inquiries promptly and clearly.

  • Participate in daily product stand-up meetings.

3. User Acceptance Testing (UAT)

  • Lead UAT efforts on behalf of HIM users.

  • Identify, troubleshoot, and recommend solutions to improve functionality.

4. Collaboration & User Experience Design

  • Partner with design teams to create intuitive user experiences.

  • Ensure UI/UX reflects HIM professionals’ workflow requirements.

5. Commercialization of Products

  • Contribute HIM expertise to product positioning and market expansion strategies.

  • Support commercialization efforts in Australia and global markets.

6. Customer Engagement & Support

  • Conduct product demonstrations for customers.

  • Provide strategic advisory to clients on medical records interpretation, clinical coding, and auditing.

7. Product & Technology Team Support

  • Act as the go-to HIM advisor for the product and technology teams.

  • Translate complex HIM requirements into actionable product features.

Key Skills & Qualifications

Education:

  • Bachelor’s degree in Health Information Management, Healthcare Informatics, or related field.
  • Advanced certifications in HIM, coding, or RCM preferred.
  • Agile Product Development or Project Management training desirable.

Experience:Minimum

  • 10 years in HIM, with strong exposure to HIS and RCM.
  • Proven track record in User Acceptance Testing (UAT) for HIM/coding software.
  • Experience with AI-driven coding solutions is highly desirable.

Technical Knowledge:

  • Strong understanding of HIS and RCM workflows, clinical coding, and auditing.
  • Essential knowledge of U.S. coding standards: ICD-10-CM, CPT, HCPCS, MS-DRG, and IR-DRG.
  • (Candidates without this knowledge will not be considered.)

Other Competencies:

  • Exceptional communication skills—able to bridge technical and non-technical audiences.
  • Experience in client engagement and product demonstrations.
  • High attention to detail with strong troubleshooting and problem-solving ability.

Why Join iMedX?

At iMedX, you’ll have the opportunity to shape the future of Health Information Management through advanced, AI-driven solutions. As part of a collaborative and forward-thinking team, you’ll contribute to innovations that transform clinical coding, revenue cycle management, and medical record management globally.

We offer:

  • A collaborative, mission-driven work culture.
  • Exposure to cutting-edge AI and healthcare technologies.
  • Opportunities to make a global impact in the healthcare industry.
Apply: HIM/RCM Product Specialist
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Have you previously contributed to the design or testing of HIM or clinical coding software solutions? Please share a specific example.*
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What is your experience participating in User Acceptance Testing (UAT)? How do you approach identifying, reporting, and resolving issues?*
iMedX is developing products for both Australian and global markets. How would you adapt HIM insights for different healthcare systems and client needs?*
This position involves daily engagement with cross-functional teams in a fast-paced environment. How do you balance strategic advisory responsibilities with day-to-day support?
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